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Q1 gw_product_detail_bar.png gw_product_detail_bar.png The actual output is lower than the setting.

The cable loss might be causing the load voltage lower than the setting. Upgrade the output cable to a better capacity or use the remote sense to compensate for the voltage drop. Please refer user manual.

Q2 gw_product_detail_bar.png gw_product_detail_bar.png The OVP value/ OCP status has not been changed.

After editing OVP value and OCP status, press the (Vset/Iset/Enter) key to confirm. Otherwise the setting does not change.

Q3 gw_product_detail_bar.png gw_product_detail_bar.png The meter does not match the real value.

The following scenarios are possible:The following scenarios are possible:


• Make sure the rear panel OVP setting is in the “Normal” position. If the OVP switch is in the “SET” position, the meter might show the OVP setting, not the output value. For OVP details, please refer user manual page22.
• If you are using Channel 1 or Channel 3, make sure the meter switch on the right side is in the correct position. Channel 1 and 3 share the same meter.

Q4 gw_product_detail_bar.png gw_product_detail_bar.png The CV/CC indicator is red (Constant Current) while the output is Off.

This indicates there is an internal error. Please Contact the service center.

Q5 gw_product_detail_bar.png gw_product_detail_bar.png How to use store and recall operating?

Storing and Recalling Operating:


(1)The storing setting function including the store of the Output range, Output voltage value, Output current value, Over Voltage protection level, Over Current protection level, Over Voltage protection status, Over Current protection status and the Delay time.
(2)Store the present setting status to the memory bank: Press [SHIFT][STORE], set the panel operation to Storing setting selection, input the memory address by using number key (When want to correct the input value due to error key-in, can use wheel knob to clear the error value and re-input the value), then press [ENTER] to complete the change of store, and the panel will display “DONE” message.
(3)Recall the setting status from the memory bank: Press [SHIFT][RECALL], set the panel operation to Recall setting, use the number key to recall the desired memory address (When want to correct the input value due to error key-in, can use wheel knob to clear the error value and re-input the value), then press [ENTER] to complete the change, and the panel will display “DONE” message.

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